EMPLOYEE Engagement

"Good leaders make people feel that they're at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning."  Warren Bennis

The Engagement Opportunity

According to significant and recent research (The Corporate Executive Board, Gallup Poll, Towers Perrin), the majority of our workforce is less than fully engaged. There is a slight variance depending on the study, but the message is frighteningly consistent – approximately 20% of your employees are "disengaged", the vast middle are "willing but evaluating" depending on leadership actions and only 10-11% are fully engaged, going the extra mile for customers and the organization.

Key Organizational Challenges:

• The economic impact is staggeringly significant. Gallup estimates that unengaged workers in the United Kingdom cost their companies $64.8 billion dollars per year.
• In Japan, where only 9% of the workforce is engaged, lost productivity is estimated to be $232 billion per year.
• We have three generations in the workforce at the same time. Therefore there is a requirement for an effective, engaging culture.
• Leaders must possess the ability to interactively communicate honestly, richly and frequently with all stakeholders.

Introducing Leadership by Engagement, a program designed to fully support leaders as they develop the skills to fully engage their team.

Your Leadership group will learn to:

• Clarify the leadership behaviours that engage and disengage their team
• Identify their leadership strengths and key opportunities for improvement
• Communicate concrete performance expectations
• Offer rich, specific, honest and clear feedback to ensure performance improvement
• Create a specific, concrete individual development plan for immediate implementation

Kathleen Redmond is an internationally recognized Business Leader Coach, trainer, and keynote speaker and an associate of The Hire Net.Work Inc. Kathleen’s own company, established in 1993, notably advances organizations in the areas of performance management, workplace effectiveness and employee retention. With over 25 years of management experience and a passion for what she does best, Kathleen has worked in the heart of industry, training and coaching leaders, delivering keynote addresses and creating programs that positively impact the "bottom line." The culmination of her work, expertise and research has been released recently in her new book: Rules of Engagement for Communicating at Work: 5 Strategies for Decreasing Conflict and Increasing collaboration.